Shipping policy

Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). During high order volumes, processing may take slightly longer, and we will notify you of any delays.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Orders over $35.00 qualify for free shipping.

Estimated delivery times:

  • Paperback: 2–5 business days after processing
  • Hardcover: 3–7 business days after processing
  • Standard Shipping (U.S.): 7–12 business days after processing

Digital Downloads (eBooks) eBooks are delivered instantly after purchase and available immediately in your account. No shipping required.

Please note that delivery times are estimates — you may receive your order sooner than expected. Actual delivery times may vary depending on your location and carrier delays.

Order Tracking Once your order has shipped, you will receive a tracking number via email so you can follow your package.

Shipping Carriers & Fulfillment Our print books are fulfilled through Amazon's print-on-demand network. Your order will be shipped directly from Amazon, ensuring high-quality printing and reliable delivery. Orders are shipped via USPS, UPS, or FedEx depending on the fastest and most reliable option for your location.

Incorrect Address Disclaimer Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages We are not responsible for lost or stolen packages marked as "delivered" by the carrier. If this happens, please contact the shipping carrier directly.

Damaged Orders If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging so we can assist you.

Contact Us For any questions about your order, please contact us at: velquillpress@outlook.com